1. What types of products do you offer?
We offer a wide range of dairy products, including milk, cheese, yogurt, and butter, as well as various non-veg options such as chicken, beef, fish, and ready-to-cook meals.
Frequently Asked Questions
Everything you need to know about products, delivery, payments, and support.
2. Are your products fresh?
Absolutely! We prioritize freshness by sourcing our dairy and non-veg products from trusted suppliers and local farms. Our commitment to quality ensures that you receive the freshest products possible.
3. How do I place an order?
Placing an order is easy! Simply browse our product categories, add your desired items to your cart, and proceed to checkout. You can create an account or check out as a guest.
4. What delivery options do you offer?
We offer standard and express delivery options, depending on your location. Delivery times are typically within 1–3 days, and you can choose a time slot that works best for you during checkout.
5. Do you deliver to my area?
You can check if we deliver to your area by entering your zip code on our website. If we do not currently deliver to your location, we are always looking to expand our service areas.
6. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, digital wallets, and cash on delivery in select areas.
7. Are there any delivery charges?
Delivery charges may vary based on your location and order size. We offer free delivery for orders above a certain amount, which is clearly stated on our website.
8. How can I ensure the quality of perishable products?
We take great care in packaging and delivering perishable items. Upon receiving your order, please refrigerate or freeze the products immediately to maintain their freshness.
9. Are your dairy and non-veg products organic?
We offer a selection of organic products. Look for the "organic" label on product descriptions to find items that meet organic standards.
10. What is your return policy?
We strive for your satisfaction! If you receive a damaged or incorrect item, please contact our customer service within 24 hours of delivery, and we will assist you with a replacement or refund.
11. How long does it take to process a refund?
Refunds are typically processed within 5–7 business days, depending on your payment method.
12. How can I contact customer support?
You can reach our customer support team through our contact page, via email, or by calling our helpline during business hours. We are here to help!
13. Do you have a loyalty program?
Yes! Join our loyalty program to earn points with every purchase, which can be redeemed for discounts on future orders. Check our website for more details!